運送政策

 

Processing Time

・In-stock items will be shipped within 3–5 business days (excluding holidays).

・Pre-order or custom items follow the estimated dispatch time listed on each product page.

・Once shipped, you will receive an email with tracking information.

 

Shipping Methods

・Domestic orders are shipped via SF Express or Registered Mail.

・International orders are delivered through DHL or other trusted couriers.

・Delivery times may vary depending on destination and customs clearance.

 

Notes

・Please double-check your address and contact details to avoid delays.

・If a package is returned due to an incomplete address or failed delivery,

re-shipping costs will be the buyer’s responsibility.

・As incense is fragile, please handle with care upon arrival.

Thank you for your patience and trust. Every AGURU package carries a quiet intention — to bring a moment of stillness closer to you.